This booking service operates as an intermediary platform connecting travellers with local rental suppliers in Tenerife. When you use the enquiry form or browse pages, certain data points are collected to process requests and improve service delivery.
When you submit a booking enquiry, the form captures your name, email address, phone number, pick-up location, dates and any message content you provide. This data flows to the assigned rental supplier who will prepare your voucher and arrange vehicle handover. IP addresses and browser user-agent strings are logged automatically during form submission to detect abuse patterns.
Cookies store session identifiers and language preferences. Third-party analytics tools record page views, referrer URLs and device types in aggregate form. No payment card details pass through this platform; advance payment and on-site settlement follow the terms outlined in each supplier's voucher.
Personal details you submit enable the matched supplier to contact you directly with confirmation, vehicle specifications and pick-up instructions. Email addresses may receive booking updates or occasional service announcements. We do not sell contact lists to marketing brokers or unrelated third parties.
The booking widget embedded on search pages connects to external reservation systems operated by rental companies. Those suppliers process your enquiry under their own privacy terms. Analytics scripts from standard web measurement platforms track visitor behaviour to refine page layout and content relevance.
Enquiry records remain in the system for twelve months to handle follow-up questions and resolve billing queries. After that window, personal identifiers are purged from active databases. Server logs containing IP addresses roll over every ninety days unless flagged for security review.
You can request access to any personal data held, ask for corrections or demand deletion at any time. To exercise these rights, send an email to [email protected] with your full name and the booking reference if available. Responses typically go out within five business days.
Questions about data handling or this policy should go to the email address above. The service operates from Avenida de Los Abrigos 12, 38618 Granadilla de Abona, Tenerife, Spain. Office hours run Monday to Sunday, 8:30 - 19:00 WET; you can also call +34 922 796 143 during those times.
Last updated: January 2025. This policy may be revised as operational practices evolve; material changes will appear on this page.